Your privacy is our priority. Learn how sdm388 collects, uses, stores, and protects your personal information in a safe and transparent manner.
Our Privacy Commitment
We believe trust is built through transparency. Below are the key principles that shape how we handle every member's personal data.
All data transmitted between your device and sdm388 servers is protected with 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.
You have full control over your data. Every member may request access, correction, or deletion of their personal data at any time via account settings or our support team.
Sdm388 has never and will never sell, rent, or exchange member personal data to any third party for marketing purposes without your explicit consent.
All data protection practices at sdm388 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibilities to every member seriously.
In the event of any data breach that may affect your information, sdm388 is committed to notifying affected members within the timeframe required by law.
Member data is stored in data centres equipped with multi-layered physical and digital protection. Access to personal data is restricted to authorised personnel only, with full audit logs maintained.
Your Rights
Under the SDM388 Privacy Policy and Malaysia's PDPA, you have the following rights regarding your personal data.
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal obligations.
You have the right to object to the processing of your personal data for direct marketing purposes.
In certain circumstances, you may request that we restrict how we process your data.
You have the right to receive your data in a structured, portable format that can be transferred to another platform.
This Privacy Policy outlines SDM388's commitment to protecting and respecting the privacy of every member using our platform at sdm388.org. This document covers all online services, mobile apps, and support channels operated by SDM388.
By registering an account or using any SDM388 service, you consent to the collection and use of your personal information as described in this Privacy Policy. We encourage you to read this document carefully so you understand your rights and how we handle your data.
Sdm388 acts as the responsible data controller for all personal information collected through our platform. We comply with the Malaysia Personal Data Protection Act 2010 (PDPA) and all relevant legislation in handling member personal data.
Sdm388 collects various types of personal information necessary to provide a secure, seamless service that meets member needs. The following are the categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC Verification & Account Security |
| Contact Data | Email address, phone number | Account Communications & Notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, web browser, operating system | Security & Fraud Detection |
| Behavioural Data | Game history, betting preferences, session duration | Service Improvement & Responsible Gaming |
We only collect data that is strictly necessary for the stated purposes. SDM388 does not collect sensitive information such as biometric data, political views, or religious beliefs.
The personal information we collect is used responsibly and solely for the following purposes:
Sdm388 understands that your privacy is a trust we do not take lightly. We do not sell, rent, or trade your personal data with third parties for commercial purposes. However, there are limited circumstances under which data may be shared:
Sdm388 invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:
While we take all reasonable precautions, no security system is perfect. We encourage members to also safeguard their own accounts by using strong passwords and not sharing login credentials.
Sdm388 uses cookies and similar tracking technologies to enhance the user experience and platform security. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. SDM388 does not use third-party cookies for advertising purposes.
Sdm388 retains member personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.
When data is no longer needed, we will securely delete or anonymise it so that it can no longer be identified.
To exercise any of your privacy rights, you may contact our data protection team through the following channels:
When submitting a request, please clearly state the type of request (access, correction, deletion, etc.) and provide sufficient information for us to verify your identity. This is an important safeguard to ensure only you can access or modify your own data.
Sdm388 will respond to your request within 30 business days. If your request is complex or involves a large volume of data, we will notify you of any additional time required.
Sdm388 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. The "Last Updated" date at the top of this page will be revised whenever changes are made.
For significant changes that may affect your privacy rights, we will provide clear notice via in-platform notifications or your registered email at least 14 days before the changes take effect. Continued use of the platform after the notice period is considered acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding how sdm388 handles your personal data, our data protection team is ready to assist.
We take every privacy enquiry seriously and strive to provide a clear, thorough response in a timely manner. Feel free to reach out — your privacy is your right, and we are here to ensure it is fully respected.
Join over 500,000 members who trust SDM388. Register today and enjoy a gaming platform that is safe, transparent, and built to the highest privacy standards.